Return Policy

Returns/ Damages

Due to the made-to-order nature of our products, all sales are final. Once an order is placed it cannot be canceled or modified.  Any discount codes must be entered at the time of check out. Make sure discount has been taken off prior to checkout as discounts cannot be applied or refunded once order is placed. Lotus Love Beauty must be notified of damaged or missing items within 48 hours of receipt. All packing materials must be saved until a claim is filed and approved. Please email us with photos to hello@lotuslovebeauty.com to help your claim with the carrier. Lotus Love Beauty will gladly replace any damaged merchandise once a claim has been filed and approved. We do not refund shipping charges.