Return Policy

Returns/ Damages

Due to the made-to-order nature of our products, all sales are final. Once an order is placed it can not be canceled.  Lotus Love Beauty must be notified of damaged or missing items within 48 hours of receipt. All packing materials must be saved until a claim is filed and approved. Please email us with photos to to help your claim with the carrier. Lotus Love Beauty will gladly replace any damaged merchandise once a claim has been filed and approved. We do not refund shipping charges.